AppFolio Status Page - Online Payment Issues – Incident details

All systems operational

Show current status

Online Payment Issues

Resolved18 hours 45 minutes

Affected

Payment Services

Degraded performance from 10:10 PM to 6:00 AM, Operational from 10:10 PM to 4:55 PM, Degraded performance from 6:00 AM to 4:55 PM

Credit Card Processing

Degraded performance from 10:10 PM to 4:55 PM

ACH Processing

Degraded performance from 10:10 PM to 4:55 PM

Electronic Cash Payments

Operational from 10:10 PM to 4:55 PM

Outbound (eCheck & BillPayCheck) Payments

Operational from 10:10 PM to 4:55 PM

  • UpdateUTC
    This incident has been resolved.
  • ResolvedUTC

    This incident has been resolved. If you are experiencing ongoing issues, please reach out to the AppFolio Customer Care team for assistance.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We're currently experiencing issues with residents and tenants adding online payment methods.

    Our team is working diligently to resolve the issue as soon as possible, and will share updates on this page as they become available.