AppFolio Status Page - AppFolio Support Latency Issues – Incident details

All systems operational

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AppFolio Support Latency Issues

ResolvedPartial outage51 minutes

Affected

Customer Support

Partial outage from 4:05 PM to 4:41 PM, Operational from 4:41 PM to 4:57 PM

Virtual Assistant

Partial outage from 4:05 PM to 4:41 PM, Operational from 4:41 PM to 4:57 PM

Request a Call

Partial outage from 4:05 PM to 4:41 PM, Operational from 4:41 PM to 4:57 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.