AppFolio Status Page - Text Message Loading Issue – Incident details

All systems operational

Text Message Loading Issue

Resolved
Partial outage
Started about 1 month agoLasted about 4 hours

Affected

Communication Services

Partial outage from 5:04 PM to 8:52 PM

SMS

Partial outage from 5:04 PM to 8:52 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Please contact AppFolio Support if you are experiencing any ongoing issues related to accessing, sending, or receiving text messages in AppFolio.

  • Update
    Update

    While some users are reporting the ability to access text messages intermittently, this issue is still ongoing.

    While we do not yet have a resolution timeline, please know that our team is actively working to resolve this issue as quickly as possible. We appreciate your patience and understanding.

  • Identified
    Identified

    We are currently investigating an issue affecting the ability to access the Messages page in AppFolio.

    While we do not yet have a resolution timeline, please know that our team is actively working to resolve this issue as quickly as possible. We appreciate your patience and understanding.