Services Degraded
Affected
Operational from 1:41 PM to 12:13 AM
- Resolved · UTC
This incident has been resolved. If you are experiencing ongoing loading or latency issues, please reach out to the AppFolio Customer Care team for assistance.
- Update · UTC
Key capabilities like resident payments are fully available. As our system resumes normal operations, some users may experience intermittent delays in other areas of the product throughout the day. We are closely monitoring the performance as load times continue to improve and operate as expected.
- Monitoring · UTC
Our team is working diligently and have implemented a fix to restore normal functionality. Some users may experience continued latency issues while the system recovers.
- Identified · UTC
A resolution is in progress for the ongoing issue. We appreciate your patience, and will provide another update on this page once service has been restored.
- Update · UTC
Our team is continuing to investigate this issue. While we do not yet have an estimated resolution time, we will provide additional updates here as they become available.
- Investigating · UTC
We are currently experiencing an issue affecting the loading in multiple areas, such as reports, tenant portals, tenant payments, bill approval/creation, and other areas. Our team is actively investigating and working to resolve this as quickly as possible. We understand that access to your reports is crucial. We will provide an update as soon as the issue is resolved.
Thank you for your patience and understanding.