AppFolio Status Page - Outage with Help Messenger – Incident details
Virtual Assistant experiencing partial outage
Outage with Help Messenger
Resolved
Major outage
Started about 1 year agoMay 29, 2025Lasted 16 minutes2:322:47 PMUTC
Affected
Customer Support
Operational from 2:32 PM to 2:47 PM
Virtual Assistant
Operational from 2:32 PM to 2:47 PM
Updates
Resolved
UTC
Resolved
UTC
This incident has been resolved.
Update
UTC
Update
UTC
The help messenger outage has been resolved. Our virtual assistant is now back online and fully operational. We're continuing to monitor the situation to ensure everything remains stable. Thank you for your patience.
Monitoring
UTC
Monitoring
UTC
We're currently experiencing an outage with our help messenger. Our team is actively working with our partners to resolve the issue. We'll share updates here as soon as more information becomes available.
