AppFolio Status Page - Texting Degraded – Incident details

All systems operational

Texting Degraded

ResolvedPartial outage 30%4 hours 17 minutes

Affected

Communication Services

Partial outage from 6:55 PM to 9:06 PM, Operational from 9:06 PM to 11:13 PM

SMS

Partial outage from 6:55 PM to 9:06 PM, Operational from 9:06 PM to 11:13 PM

  • ResolvedUTC

    This incident has been resolved. If you continue to experience issues related to text messaging in AppFolio, please contact the Customer Care team for support.

  • MonitoringUTC

    Our team has implemented a fix and are currently monitoring to ensure full recovery.

  • UpdateUTC

    We are continuing to urgently investigate this incident.

  • InvestigatingUTC

    We are currently experiencing an issue impacting text messages. You may encounter delays or errors when loading conversations, sending messages, or adding new phone numbers. Our team is working diligently to resolve this and will provide updates here as they become available.