AppFolio Status Page - Dedicated Phone Line Unavailable – Incident details

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Dedicated Phone Line Unavailable

ResolvedMajor outage18 hours 47 minutes

Affected

Customer Support

Partial outage from 8:50 PM to 12:42 AM, Degraded performance from 12:42 AM to 3:38 PM

Dedicated Phone Line

Partial outage from 8:50 PM to 12:42 AM, Degraded performance from 12:42 AM to 3:38 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently experiencing an outage impacting the Dedicated Phone Line. If you are an AppFolio Property Manager Plus or AppFolio Property Manager Max customer, you may be unable to contact the Customer Care team over the phone.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.