AppFolio Status Page - Credit Screening Unavailable – Incident details

All systems operational

Credit Screening Unavailable

ResolvedMajor outage3 hours 33 minutes

Affected

Tenant Screening

Major outage from 3:00 PM to 6:33 PM

Income Verification

Major outage from 3:00 PM to 6:33 PM

Credit Reporting

Major outage from 3:00 PM to 6:33 PM

Core Tenant Screening

Major outage from 3:00 PM to 6:33 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    Tenant screening is currently unavailable due to technical issues with our credit data vendor. Our vendor is aware of the issue and we're working diligently with them to resolve it as soon as possible. We will provide updates here as soon as we have more information.