AppFolio Status Page - Credit Screening Unavailable – Incident details

Virtual Assistant experiencing partial outage

Credit Screening Unavailable

Resolved
Major outage
Started 2 months agoLasted about 4 hours

Affected

Tenant Screening

Major outage from 3:00 PM to 6:33 PM

Income Verification

Major outage from 3:00 PM to 6:33 PM

Credit Reporting

Major outage from 3:00 PM to 6:33 PM

Core Tenant Screening

Major outage from 3:00 PM to 6:33 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Tenant screening is currently unavailable due to technical issues with our credit data vendor. Our vendor is aware of the issue and we're working diligently with them to resolve it as soon as possible. We will provide updates here as soon as we have more information.