AppFolio Status Page - Texting Degraded – Incident details

Virtual Assistant experiencing partial outage

Texting Degraded

Resolved
Partial outage 30 %
Started 5 months agoLasted about 4 hours

Affected

Communication Services

Partial outage from 6:55 PM to 9:06 PM, Operational from 9:06 PM to 11:13 PM

SMS

Partial outage from 6:55 PM to 9:06 PM, Operational from 9:06 PM to 11:13 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. If you continue to experience issues related to text messaging in AppFolio, please contact the Customer Care team for support.

  • Monitoring
    UTC
    Monitoring

    Our team has implemented a fix and are currently monitoring to ensure full recovery.

  • Update
    UTC
    Update

    We are continuing to urgently investigate this incident.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue impacting text messages. You may encounter delays or errors when loading conversations, sending messages, or adding new phone numbers. Our team is working diligently to resolve this and will provide updates here as they become available.