AppFolio Status Page - Degraded Loading Speed – Incident details

Experiencing partially degraded performance

Degraded Loading Speed

Resolved
Major outage
Started 4 days agoLasted about 6 hours

Affected

AppFolio Property Manager

Major outage from 12:00 PM to 6:14 PM

Core Application

Major outage from 12:00 PM to 6:14 PM

Search

Major outage from 12:00 PM to 6:14 PM

Reports

Major outage from 12:00 PM to 6:14 PM

Updates
  • Resolved
    Resolved

    Thank you for your patience. This incident has been resolved! If you are still experiencing issues, please contact the AppFolio Customer Care team for support.

  • Monitoring
    Monitoring

    We’ve deployed a partial fix. While many services are returning to normal, some customers may still experience issues. We are actively working to finalize a resolution for all remaining users. Thank you for your continued patience.

  • Investigating
    Investigating

    We are currently investigating reports of pages not loading affecting multiple areas of the platform. We are working diligently to identify the root cause and restore full functionality. We apologize for the interruption to your workflow and will provide updates here as they become available.