AppFolio Status Page - Appfolio Login 2FA Issues – Incident details

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Appfolio Login 2FA Issues

Resolved
Partial outage
Started 21 days agoLasted about 20 hours

Affected

AppFolio Property Manager

Partial outage from 5:56 PM to 9:13 PM, Operational from 9:13 PM to 1:51 PM

Core Application

Partial outage from 5:56 PM to 9:13 PM, Operational from 9:13 PM to 1:51 PM

Customer Support

Partial outage from 5:56 PM to 1:51 PM

Virtual Assistant

Partial outage from 5:56 PM to 1:51 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating an issue causing significant delays for SMS 2FA verification codes, which is primarily affecting customers. Our team is actively working with upstream carriers to resolve this delivery delay as quickly as possible.
    If you are currently waiting on a code, please avoid requesting it multiple times. If you have already made several attempts, please wait 30 minutes before trying again to ensure your next request processes successfully.