AppFolio Status Page - Virtual Assistant Intermittently Unavailable – Incident details

Experiencing minor outage

Virtual Assistant Intermittently Unavailable

Monitoring
Partial outage
Started about 5 hours ago

Affected

Customer Support

Partial outage from 2:52 PM to 12:00 AM

Virtual Assistant

Partial outage from 2:52 PM to 12:00 AM

Request a Call

Partial outage from 2:52 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    Our partner has implemented a resolution and are currently monitoring to ensure a successful resolution

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue intermittently impacting the ability to send and receive messages in the Virtual Assistant and AppFolio Support window. You may experience issues submitting support requests, or a delay in responses from the Customer Care team.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.