AppFolio Status Page - Notice history

We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team.

Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

We are currently experiencing issues with test messages sent to Verizon Wireless & AT&T networks. This may cause delays or prevent you from receiving important messages, including those for two-factor authentication and AppFolio Online Payables approvals. Our team is working hard to resolve this as soon as possible and will provide updates here as they become available.

We're currently encountering issues generating reports, which may cause delays in loading or generating reports. Our team is working diligently to resolve this as quickly as possible and will share updates here as they become available.

We are currently experiencing an issue impacting the receipt of text messages sent through T-Mobile. You may encounter scenarios in which messages sent to you via T-Mobile do not appear in your AppFolio database. Our team is working diligently to resolve this and will provide updates here as they become available.

We're currently aware of an issue impacting rent, dues, and owner contribution payments made via MasterCard. Payers who made a payment via the online portal or owner portal may not see a debit to their account.

Our team is working diligently to resolve the issue as soon as possible, and will share updates on this page as they become available.

A limited number of AppFolio users may encounter issues with Universal Search. Our team is working diligently to resolve this and will provide updates here as they become available.

We're currently experiencing an issue preventing Vendor Payment Preferences from saving correctly when updated via the vendor portal. Our team is actively investigating this and have temporarily disabled Vendor Payment Preferences in the meantime.

We're working to resolve this with our processor as quickly as possible and will provide updates here.