AppFolio Status Page - Notice history

All systems operational

100% - uptime

Core Application - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Search - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Login Services - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Listing Services - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Reports - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Stack Integration Partners - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime
100% - uptime

Credit Card Processing - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

ACH Processing - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Electronic Cash Payments - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Outbound (eCheck & BillPayCheck) Payments - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime
100% - uptime

Virtual Assistant - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Dedicated Phone Line - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Request a Call - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

AppFolio.com Website - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Customer Websites - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

AppFolio Database APIs - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Investment Manager - Operational

100% - uptime
Apr 2013 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2013100.0% uptime
May 2013100.0% uptime
Jun 2013100.0% uptime

Notice history

Sep 2025

No notices reported this month

Aug 2025

Maintenance of Electronic Cash Payment
  • Completed
    August 31, 2025 at 3:30 AM
    Completed
    August 31, 2025 at 3:30 AM
    Maintenance has completed successfully
  • In progress
    August 31, 2025 at 1:30 AM
    In progress
    August 31, 2025 at 1:30 AM
    Maintenance is now in progress
  • Planned
    August 31, 2025 at 1:30 AM
    Planned
    August 31, 2025 at 1:30 AM

    We are planning for a scheduled maintenance of our Electronic Cash Payment (ECP) service from 6:30 PM Pacific to 8:30 PM Pacific. Cash payment attempts at store locations may not work during this time. Kindly advise residents to try again tomorrow (August 31st, 2025).

Texting Unavailable
  • Resolved
    Resolved

    This incident has been resolved. Text messages that were delayed as a result of this issue should now be delivered, and new messages should be sent and received as expected.

  • Monitoring
    Monitoring

    We have implemented a fix and are currently monitoring the result. Thank you for your patience!

  • Update
    Update

    We are continuing to investigate this incident.

  • Investigating
    Investigating
    We are currently experiencing issues with in-app text messages. This may cause outbound text messages to fail to deliver. Our team is working hard to resolve this as soon as possible and will provide updates here as they become available.
System Maintenance
  • Resolved
    Resolved

    Our scheduled maintenance is completed. Thank you for your patience!

  • Monitoring
    Monitoring

    From Tuesday August 12, 2025 - Wednesday August 13, 2025 we will be performing routine maintenance to the system which may cause a delay in loading times. We appreciate your patience.

Jul 2025

Criminal/Eviction Screening Down
  • Resolved
    Resolved

    This incident has been resolved. All affected screening reports have been recovered. If you experience ongoing issues, please reach out to the Customer Care team for support.

  • Update
    Update

    We are continuing to investigate this incident.

  • Investigating
    Investigating

    There may be a delay in complete background screening reports due to technical issues with our screening partner. New reports will process but may initially lack criminal and eviction history information. Please do not re-screen applicants at this time, as a re-screen does require authorization, and will incur an additional fee.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

Screening Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing issues with tenant screening, load times, ID & Income Verification, and reporting.

    Our team is working diligently to resolve the issue as soon as possible, and will share updates on this page as they become available.

Jul 2025 to Sep 2025

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