AppFolio Status Page - Notice history

There may be a delay in complete background screening reports due to technical issues with our screening partner. New reports will process but may initially lack criminal and eviction history information. Please do not re-screen applicants at this time, as a re-screen does require authorization, and will incur an additional fee.

Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

We are currently experiencing issues with tenant screening, load times, ID & Income Verification, and reporting.

Our team is working diligently to resolve the issue as soon as possible, and will share updates on this page as they become available.

We are currently experiencing a system issue that may cause loading delays for some AppFolio users. Our team is working diligently to resolve the issue and restore full functionality as soon as possible. Updates will be provided on this page.

There may be a delay in complete background screening reports due to technical issues with our screening partner. New reports will process but may initially lack criminal and eviction history. These reports will be automatically updated with the missing information when available, and you'll receive an email notification. Please do not re-screen applicants at this time, as a re-screen does require authorization, and will incur an additional fee.

Our team is working diligently to resolve this as quickly as possible and will provide updates here as they become available.

We are currently experiencing an outage impacting the ability to schedule calls using Request a Call. If you are seeking support over the phone, please submit a support request and share your preference for a phone call so that our team can accommodate your support need.

Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

We are currently experiencing an issue causing an error message to appear when using Reports API. Other components of AppFolio API are still functional and working as intended. Our team is working to resolve this as quickly as possible and will provide updates here as they become available.

We are currently experiencing internet service provider related issues that may cause slower loading times. Our internet service provider is aware of the issue and is actively working to resolve it. We will provide updates on this page as they become available.

We experienced an intermittent outage that caused connectivity issues for AppFolio Investment Managers users and investors.

We're currently experiencing issues processing rent, dues, application fees, and owner contribution payments by credit or debit card. Payers may see error messages when trying to pay online. If you require application fees on rental applications, this may cause rental applications to fail. 

Our team is working diligently to resolve the issue as soon as possible, and will share updates on this page as they become available.