AppFolio Status Page - Notice history

We are currently experiencing a system issue that may cause loading delays for some AppFolio users. Our team is working diligently to resolve the issue and restore full functionality as soon as possible. Updates will be provided on this page.

We are currently investigating an issue affecting PDF document generation across the platform. Customers may experience failures when generating lease templates and renewal forms, where tenant, property, or other data fails to auto-populate, resulting in blank or incomplete fields. Additionally, PDF form merge fields may fail to autofill, disappear unexpectedly, or clear pre-filled fields.

We are currently investigating an incident impacting Resident Forms and Lease documents. Documents may fail to generate, display an error message, or display a black screen when attempting to load the page.

While we do not yet have a resolution timeline, our team is working to resolve this as quickly as possible and will provide updates here as they become available.

Our partner has identified an issue causing the AppFolio Virtual Assistant to intermittently fail. We have implemented a fix and are monitoring for full recovery.