AppFolio Status Page - Notice history

Experiencing minor outage

100% - uptime

Core Application - Partial outage

99% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 98.45%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 202598.45% uptime

Search - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 98.75%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 202598.75% uptime

Login Services - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 98.53%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 202598.53% uptime

Listing Services - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

Reports - Partial outage

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 98.53%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 202598.53% uptime

Stack Integration Partners - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime
100% - uptime

Credit Card Processing - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

ACH Processing - Partial outage

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 98.53%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 202598.53% uptime

Electronic Cash Payments - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

Outbound (eCheck & BillPayCheck) Payments - Partial outage

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 98.53%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 202598.53% uptime
100% - uptime

Virtual Assistant - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

Dedicated Phone Line - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

Request a Call - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

AppFolio.com Website - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

Customer Websites - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

AppFolio APIs - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

Investment Manager - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

Notice history

Apr 2025

Services Degraded
  • Resolved
    Resolved

    This incident has been resolved. If you are experiencing ongoing loading or latency issues, please reach out to the AppFolio Customer Care team for assistance.

  • Update
    Update

    Key capabilities like resident payments are fully available. As our system resumes normal operations, some users may experience intermittent delays in other areas of the product throughout the day. We are closely monitoring the performance as load times continue to improve and operate as expected.

  • Monitoring
    Monitoring

    Our team is working diligently and have implemented a fix to restore normal functionality. Some users may experience continued latency issues while the system recovers.

  • Identified
    Identified

    A resolution is in progress for the ongoing issue. We appreciate your patience, and will provide another update on this page once service has been restored.

  • Update
    Update

    Our team is continuing to investigate this issue. While we do not yet have an estimated resolution time, we will provide additional updates here as they become available.

  • Investigating
    Investigating

    We are currently experiencing an issue affecting the loading in multiple areas, such as reports, tenant portals, tenant payments, bill approval/creation, and other areas. Our team is actively investigating and working to resolve this as quickly as possible. We understand that access to your reports is crucial. We will provide an update as soon as the issue is resolved.

    Thank you for your patience and understanding.

Mar 2025

No notices reported this month

Feb 2025

No notices reported this month

Feb 2025 to Apr 2025

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