Notice history

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 202499.93% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 202499.58% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 202499.98% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 202499.98% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Sep 2024100% uptime

Oct 2024100.0% uptime

Nov 2024100.0% uptime

Nov 2024

Resolved
November 20, 2024 at 4:55 PM
Resolved
November 20, 2024 at 4:55 PM
This incident has been resolved. If you continue to experience issues, our engineering team recommends that you refresh your browser before beginning another search or running a report.
Identified
November 20, 2024 at 4:32 PM
Identified
November 20, 2024 at 4:32 PM
Our engineers have identified the issue, and are continuing to work as quickly as possible to resolve it. While we do not yet have an estimated time for full resolution, we are beginning to see improvements in functionality. Our engineering team recommends that you attempt to refresh your browser before beginning another search or running a report.
Investigating
November 20, 2024 at 4:04 PM
Investigating
November 20, 2024 at 4:04 PM
We're currently encountering issues generating reports, which may cause delays in loading or generating reports. Our team is working diligently to resolve this as quickly as possible and will share updates here as they become available.

Resolved
November 20, 2024 at 4:57 PM
Resolved
November 20, 2024 at 4:57 PM
This incident has been resolved. If you continue to experience issues, our engineering team recommends that you refresh your browser before beginning another search or running a report.
Identified
November 20, 2024 at 4:32 PM
Identified
November 20, 2024 at 4:32 PM
Our engineers have identified the issue, and are continuing to work as quickly as possible to resolve it. While we do not yet have an estimated time for full resolution, we are beginning to see improvements in functionality. Our engineering team recommends that you attempt to refresh your browser before beginning another search or running a report.
Investigating
November 20, 2024 at 3:25 PM
Investigating
November 20, 2024 at 3:25 PM
A number of AppFolio users may encounter issues with Universal Search. Our team is working diligently to resolve this and will provide updates here as they become available.

Oct 2024

Resolved
October 31, 2024 at 4:57 PM
Resolved
October 31, 2024 at 4:57 PM
This incident has been resolved.
Monitoring
October 31, 2024 at 4:41 PM
Monitoring
October 31, 2024 at 4:41 PM
We implemented a fix and are currently monitoring the result.
Investigating
October 31, 2024 at 4:05 PM
Investigating
October 31, 2024 at 4:05 PM
We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team.
Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

Resolved
October 29, 2024 at 12:00 AM
Resolved
October 29, 2024 at 12:00 AM
This incident has been resolved.
Monitoring
October 25, 2024 at 12:05 AM
Monitoring
October 25, 2024 at 12:05 AM
Some users are still reporting 15 - 20 minute delays in Two Factor Authentication code delivery. Our team is closely monitoring for updates.
Update
October 24, 2024 at 8:57 PM
Update
October 24, 2024 at 8:57 PM
Our partner is continuing to work on a resolution for the text message delivery delays.
Identified
October 24, 2024 at 5:21 PM
Identified
October 24, 2024 at 5:21 PM
We are continuing to work on a fix for this incident. Text message delivery is still slow, but users are reporting that most messages are delivered after 15 - 20 minutes.
Investigating
October 24, 2024 at 3:31 PM
Investigating
October 24, 2024 at 3:31 PM
We are currently experiencing issues with test messages sent to Verizon Wireless & AT&T networks. This may cause delays or prevent you from receiving important messages, including those for two-factor authentication and AppFolio Online Payables approvals. Our team is working hard to resolve this as soon as possible and will provide updates here as they become available.

Resolved
October 07, 2024 at 8:15 PM
Resolved
October 07, 2024 at 8:15 PM
This incident has been resolved.
Investigating
October 07, 2024 at 7:49 PM
Investigating
October 07, 2024 at 7:49 PM
We're currently encountering issues generating reports, which may cause delays in loading or generating reports. Our team is working diligently to resolve this as quickly as possible and will share updates here as they become available.

Resolved
October 01, 2024 at 7:57 PM
Resolved
October 01, 2024 at 7:57 PM
This incident has been resolved.
Investigating
October 01, 2024 at 6:10 PM
Investigating
October 01, 2024 at 6:10 PM
We are currently experiencing an issue impacting the receipt of text messages sent through T-Mobile. You may encounter scenarios in which messages sent to you via T-Mobile do not appear in your AppFolio database. Our team is working diligently to resolve this and will provide updates here as they become available.

Sep 2024

Resolved
September 19, 2024 at 7:18 PM
Resolved
September 19, 2024 at 7:18 PM
Our processor re-processed all pending payments and confirmed that all processing attempts were successful. Tenants and homeowners whose payments were not immediately debited will see a debit to their account in the coming days.
Investigating
September 19, 2024 at 5:45 PM
Investigating
September 19, 2024 at 5:45 PM
We're currently aware of an issue impacting rent, dues, and owner contribution payments made via MasterCard. Payers who made a payment via the online portal or owner portal may not see a debit to their account.
Our team is working diligently to resolve the issue as soon as possible, and will share updates on this page as they become available.

Resolved
September 05, 2024 at 3:43 PM
Resolved
September 05, 2024 at 3:43 PM
The issue impacting the weighting of search results has been resolved and normal search behavior has been restored.
Update
September 04, 2024 at 11:10 PM
Update
September 04, 2024 at 11:10 PM
We are currently investigating this incident.
Investigating
September 04, 2024 at 8:19 PM
Investigating
September 04, 2024 at 8:19 PM
A limited number of AppFolio users may encounter issues with Universal Search. Our team is working diligently to resolve this and will provide updates here as they become available.

Sep 2024 to Nov 2024

AppFolio Status Page - Notice history

All systems operational

Notice history

Nov 2024

Oct 2024

Sep 2024