AppFolio Status Page - Notice history

All systems operational

100% - uptime

Core Application - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Search - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Login Services - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Listing Services - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Reports - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Stack Integration Partners - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime
100% - uptime

Credit Card Processing - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

ACH Processing - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Electronic Cash Payments - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Outbound (eCheck & BillPayCheck) Payments - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime
100% - uptime

Virtual Assistant - Operational

100% - uptime
Jan 2026 · 99.46%Feb · 100.0%Mar · 100.0%

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Jan 202699.46% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Dedicated Phone Line - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 99.93%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 202699.93% uptime
Mar 2026100.0% uptime

Request a Call - Operational

100% - uptime
Jan 2026 · 99.69%Feb · 100.0%Mar · 100.0%

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Jan 202699.69% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

AppFolio.com Website - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Customer Websites - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

AppFolio Database APIs - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Investment Manager - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026100.0% uptime
Feb 2026100.0% uptime
Mar 2026100.0% uptime

Notice history

Mar 2026

Performance Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are continuing to work on a complete resolution for this issue.

  • Update
    Update

    We are continuing to urgently work on a resolution for this issue. In the meantime, AppFolio users experiencing intermittent loading issues should begin to see improvement.

  • Investigating
    Investigating

    We are currently experiencing a performance issue that may cause loading issues & impact the ability to login go the online portal for some users. Our team is working diligently to address the issue and restore full functionality as soon as possible. Updates will be provided on this page.

Texting Degraded
  • Resolved
    Resolved

    This incident has been resolved. If you continue to experience issues sending or viewing text messages in AppFolio, please contact the Customer Care team for assistance.

  • Monitoring
    Monitoring

    Our team has implemented a fix and are currently monitoring to ensure full recovery.

  • Update
    Update

    We are continuing to urgently investigate this incident. Thank you for your patience in the meantime.

  • Investigating
    Investigating

    We are currently experiencing an issue impacting text messages. You may encounter delays or errors when loading conversations, sending messages, or adding new phone numbers. Our team is working diligently to resolve this and will provide updates here as they become available.

Feb 2026

Texting Degraded
  • Resolved
    Resolved

    This incident has been resolved. If you continue to experience issues related to text messaging in AppFolio, please contact the Customer Care team for support.

  • Monitoring
    Monitoring

    Our team has implemented a fix and are currently monitoring to ensure full recovery.

  • Update
    Update

    We are continuing to urgently investigate this incident.

  • Investigating
    Investigating

    We are currently experiencing an issue impacting text messages. You may encounter delays or errors when loading conversations, sending messages, or adding new phone numbers. Our team is working diligently to resolve this and will provide updates here as they become available.

Dedicated Phone Line Unavailable
  • Resolved
    Resolved

    This incident has been resolved. Max and Plus customers should now have full access to the Dedicated Phone Line during business hours. If you or a member of your team are experiencing persistent issues with the Dedicated Phone Line, please connect with the AppFolio Customer Care team for additional support.

  • Monitoring
    Monitoring

    We implemented a fix and are improved accessibility on the Dedicated Phone Line. Please submit a support request using the AppFolio Support icon in your AppFolio Database if you experience continued access issues.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are improved accessibility on the Dedicated Phone Line. Please submit a support request using the AppFolio Support icon in your AppFolio Database if you experience continued access issues.

  • Investigating
    Investigating

    We are currently experiencing an outage impacting the Dedicated Phone Line. If you are an AppFolio Property Manager Plus or AppFolio Property Manager Max customer, you may be unable to contact the Customer Care team over the phone.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

Dedicated Phone Line Temporarily Unavailable
  • Completed
    February 11, 2026 at 5:15 PM
    Completed
    February 11, 2026 at 5:15 PM
    Maintenance has completed successfully
  • In progress
    February 11, 2026 at 4:15 PM
    In progress
    February 11, 2026 at 4:15 PM
    Maintenance is now in progress
  • Planned
    February 11, 2026 at 4:15 PM
    Planned
    February 11, 2026 at 4:15 PM

    Due to scheduled maintenance, the Dedicated Phone Line will be temporarily unavailable on Wednesday, February 11th from 8:15 - 9:15 AM PST. During this time, please use the AppFolio Support icon to submit a support request to the Customer Care team.

    We apologize for any inconvenience, and appreciate your patience and understanding.

Jan 2026

Virtual Assistant Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

Virtual Assistant Unavailable
  • Resolved
    Resolved

    This incident has been resolved. Users are now able to send and receive messages when working with AppFolio support.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

Jan 2026 to Mar 2026

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