AppFolio Status Page - Notice history

All systems operational

100.0% uptime

Core Application - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Search - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Login Services - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Listing Services - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Reports - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Stack Integration Partners - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime
100.0% uptime

Credit Card Processing - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

ACH Processing - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Electronic Cash Payments - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Outbound (eCheck & BillPayCheck) Payments - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime
99.92% uptime

Virtual Assistant - Operational

99.81% uptime
Dec 2025 · 100.0%Jan 2026 · 99.46%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 202699.46% uptime
Feb 2026100.0% uptime

Dedicated Phone Line - Operational

99.98% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 99.93%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 202699.93% uptime

Request a Call - Operational

99.89% uptime
Dec 2025 · 100.0%Jan 2026 · 99.69%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 202699.69% uptime
Feb 2026100.0% uptime

Self Service Billing Portal - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

AppFolio.com Website - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Customer Websites - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

AppFolio Database APIs - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Investment Manager - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025100.0% uptime
Jan 2026100.0% uptime
Feb 2026100.0% uptime

Notice history

View current status

Feb 2026

Texting Degraded
ResolvedPartial outage4 hours 17 minutes
  • ResolvedUTC

    This incident has been resolved. If you continue to experience issues related to text messaging in AppFolio, please contact the Customer Care team for support.

  • MonitoringUTC

    Our team has implemented a fix and are currently monitoring to ensure full recovery.

  • UpdateUTC

    We are continuing to urgently investigate this incident.

  • InvestigatingUTC

    We are currently experiencing an issue impacting text messages. You may encounter delays or errors when loading conversations, sending messages, or adding new phone numbers. Our team is working diligently to resolve this and will provide updates here as they become available.

Dedicated Phone Line Unavailable
ResolvedMajor outage2 hours 47 minutes
  • ResolvedUTC

    This incident has been resolved. Max and Plus customers should now have full access to the Dedicated Phone Line during business hours. If you or a member of your team are experiencing persistent issues with the Dedicated Phone Line, please connect with the AppFolio Customer Care team for additional support.

  • MonitoringUTC

    We implemented a fix and are improved accessibility on the Dedicated Phone Line. Please submit a support request using the AppFolio Support icon in your AppFolio Database if you experience continued access issues.

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are improved accessibility on the Dedicated Phone Line. Please submit a support request using the AppFolio Support icon in your AppFolio Database if you experience continued access issues.

  • InvestigatingUTC

    We are currently experiencing an outage impacting the Dedicated Phone Line. If you are an AppFolio Property Manager Plus or AppFolio Property Manager Max customer, you may be unable to contact the Customer Care team over the phone.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

FEB11
Dedicated Phone Line Temporarily Unavailable
CompletedMaintenance1 hour
  • CompletedFebruary 11, 2026 at 5:15 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 11, 2026 at 4:15 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 11, 2026 at 4:15 PMUTC

    Due to scheduled maintenance, the Dedicated Phone Line will be temporarily unavailable on Wednesday, February 11th from 8:15 - 9:15 AM PST. During this time, please use the AppFolio Support icon to submit a support request to the Customer Care team.

    We apologize for any inconvenience, and appreciate your patience and understanding.

Jan 2026

Virtual Assistant Unavailable
ResolvedMajor outage1 hour 34 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

Virtual Assistant Unavailable
ResolvedMajor outage2 hours 23 minutes
  • ResolvedUTC

    This incident has been resolved. Users are now able to send and receive messages when working with AppFolio support.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team.

    Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

Dec 2025

DEC16
Scheduled maintenance
CompletedMaintenance30 minutes
  • CompletedDecember 16, 2025 at 5:30 AMUTC
    Maintenance has completed successfully
  • In progressDecember 16, 2025 at 5:00 AMUTC
    Maintenance is now in progress
  • PlannedDecember 16, 2025 at 5:00 AMUTC

    We are planning scheduled maintenance on AppFolio Property Manager databases to improve the stability and performance of our system. Residents and property managers may not be able to log in to AppFolio and may face service interruptions while using AppFolio during this time.

Previous

Dec 2025 to Feb 2026

Next