AppFolio Status Page - Notice history

All systems operational

99.68% uptime

Core Application - Operational

99.49% uptime
Mar 2025 · 100.0%Apr · 98.45%May · 100.0%
Mar 2025100.0% uptime
Apr 202598.45% uptime
May 2025100.0% uptime

Search - Operational

99.56% uptime
Mar 2025 · 100.0%Apr · 98.67%May · 100.0%
Mar 2025100.0% uptime
Apr 202598.67% uptime
May 2025100.0% uptime

Login Services - Operational

99.52% uptime
Mar 2025 · 100.0%Apr · 98.53%May · 100.0%
Mar 2025100.0% uptime
Apr 202598.53% uptime
May 2025100.0% uptime

Listing Services - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

Reports - Operational

99.52% uptime
Mar 2025 · 100.0%Apr · 98.53%May · 100.0%
Mar 2025100.0% uptime
Apr 202598.53% uptime
May 2025100.0% uptime

Stack Integration Partners - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime
99.72% uptime

Credit Card Processing - Operational

99.84% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.52%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 202599.52% uptime

ACH Processing - Operational

99.52% uptime
Mar 2025 · 100.0%Apr · 98.53%May · 100.0%
Mar 2025100.0% uptime
Apr 202598.53% uptime
May 2025100.0% uptime

Electronic Cash Payments - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

Outbound (eCheck & BillPayCheck) Payments - Operational

99.52% uptime
Mar 2025 · 100.0%Apr · 98.53%May · 100.0%
Mar 2025100.0% uptime
Apr 202598.53% uptime
May 2025100.0% uptime
100.0% uptime

Virtual Assistant - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

Dedicated Phone Line - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

Request a Call - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

Self Service Billing Portal - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

AppFolio.com Website - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

Customer Websites - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

AppFolio Database APIs - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 2025100.0% uptime

Investment Manager - Operational

99.94% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.82%
Mar 2025100.0% uptime
Apr 2025100.0% uptime
May 202599.82% uptime

Notice history

View current status

May 2025

Apr 2025

Services Degraded
Resolved10 hours 31 minutes
  • ResolvedUTC

    This incident has been resolved. If you are experiencing ongoing loading or latency issues, please reach out to the AppFolio Customer Care team for assistance.

  • UpdateUTC

    Key capabilities like resident payments are fully available. As our system resumes normal operations, some users may experience intermittent delays in other areas of the product throughout the day. We are closely monitoring the performance as load times continue to improve and operate as expected.

  • MonitoringUTC

    Our team is working diligently and have implemented a fix to restore normal functionality. Some users may experience continued latency issues while the system recovers.

  • IdentifiedUTC

    A resolution is in progress for the ongoing issue. We appreciate your patience, and will provide another update on this page once service has been restored.

  • UpdateUTC

    Our team is continuing to investigate this issue. While we do not yet have an estimated resolution time, we will provide additional updates here as they become available.

  • InvestigatingUTC

    We are currently experiencing an issue affecting the loading in multiple areas, such as reports, tenant portals, tenant payments, bill approval/creation, and other areas. Our team is actively investigating and working to resolve this as quickly as possible. We understand that access to your reports is crucial. We will provide an update as soon as the issue is resolved.

    Thank you for your patience and understanding.

Mar 2025

No notices reported this month

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